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These practice questions will help you prepare for the ITIL Foundation certification exam. Passing this exam is also a first step toward earning the ITIL Expert, recipe ITIL Intermediate, prostate and ITIL Master level certifications.

This practice test contains 10 questions and answer explanations, excerpted from the ITIL V 3 Foundation Exam Video Mentor by Jill Knapp with permission from Pearson Education.

Question 1:

What are the two components of ITIL V3?

A. The five core books and the itSMF
B. The itSMF and the complementary publications
C. The five core books and the complementary publications
D.The complementary publications and ITIL Live